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february, 2023

28feb5:30 pm7:00 pmFundamentals of Volunteer Management

Event Details

Join us to learn about volunteer management to improve your skillset and effective strategies for recruitment, engagement, and retention of volunteers. In this session, we will explore the following topics:

  • Identify who would make a perfect volunteer
  • Understand your volunteer roles
  • How to write a volunteer manual
  • How to advertise for volunteer positions
  • Effective ways to interview each volunteer
  • Signing a volunteer agreement
  • Volunteer training
  • Engaging volunteers
  • Encouraging feedback
  • Rewarding volunteers

By the end of this course you should be able to:

  • Be clear about how volunteering fits into your context and the opportunity it provides.
  • Understand the importance of volunteers and be able to communicate this to volunteers and other stakeholders.
  • Understand that volunteering is a two-way process with gains for all involved.


Patti Dalsin is the Volunteers and Operations Manager at the Making Changes Association. She has been successfully managing the volunteer program which has a strong body of over 250 volunteers. Patti is passionate about working for women’s empowerment and loves to contribute to communities in Calgary.

Patti’s career includes the experience of working as an elementary school teacher for 25 years. She also worked as an instructor at Bow Valley College, where she loved working with adult learners.

Talking about her work at Making Changes, Patti says, “Being a social person, meeting new women from all kinds of contexts and age groups is simply amazing. It has changed my outlook on so many aspects of support that is and can be provided to uphold women of all ages. I am truly inspired by women who despite facing all kinds of barriers and challenges, don’t give up. The best part of it all is to see women and young girls feel good about themselves and their future as they leave content, positive and happy.”

Register today:


(Tuesday) 5:30 pm - 7:00 pm


Calgary Art Club

Unit 4 3530, 11A Street NE


Calgary Korean Women’s Association

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